Login Page Explained
The Login Page is where you access your customer account on Palletfly. Here's an overview of the key elements on the login page:
Key Elements:
- Email Field: Enter your registered email address here.
- Password Field: Type in your account password to log in.
Forgot Password
If you have forgotten your password, click the Forgot Password button. You'll be redirected to Reset Your Password, where you can:
- Enter your email address.
- Receive a link to reset your password (valid for 15 minutes).
- Click the link, then set a new password.
Email Verification
If you haven’t verified your email, an error will appear:
"Email not yet verified. Request a new confirmation email."
Clicking this message will take you to the Resend Confirmation Page, where you can:
- Re-enter your email.
- Receive a new confirmation link.
- Verify your email by clicking the link in the email (check spam/junk folders if needed).
Error Messages
Invalid Username or Password: This occurs if your account is suspended, your email isn't on file, or the password is incorrect.
Troubleshooting
For any login issues, contact support at info@palletfly.com for further assistance.