This guide provides detailed instructions on sending funds to Palletfly.com using Payoneer.

1. Access Payoneer:
   Go to the Payoneer website and log in to your account.
2. Correct Payment Type:
   Ensure you have the "Pay to a Recipient's Bank Account" or "Pay to a Recipient's Payoneer Account (4th option)" services enabled. Other Payoneer payment options (e.g., "Initiate a Payment") are not accepted.
3. Initiate the Payment:
   Send the total amount due to jack@palletfly.com.
4. Enter Beneficiary Name:
   Ensure the beneficiary name entered matches "Palletfly com LLC" exactly. This prevents potential rejection by the bank.
5. Add Invoice Details: Include the QuickBooks invoice number and your company name exactly as registered with Palletfly.com in the payment notes.
   Pro Tip: Simplify the memo field by entering only the invoice number (e.g., "12345"), avoiding additional text that may be cut off by the bank.
6. Confirm and Submit:
   Review all details and submit your payment through Payoneer.

1. Access the Payment Information Collection Form:
   1. After initiating your wire transfer, log the payment using our Payment Information Collection Form.
2. Fill Out the Form:
   1. Enter accurate details including the QuickBooks invoice number, amount paid, payment method (Payoneer), and transaction reference number (if available).
3. Submit the Form:
   1. Submit the completed form to help us track and reconcile your payment promptly.

• Review Payoneer Guides: See if you can locate the proper support documents you require by browsing Payoneer's support center. The links we provide may get outdated if Payoneer updates their system.
• Contact Your Bank: If you encounter any errors, please reach out to Payoneer via their Contact form here.
• Notify Palletfly: If there are delays or problems with your payment, notify Palletfly's customer support to ensure your order processing continues smoothly.