At Palletfly.com, customers have the option to pay using a credit card through a third-party processor. This guide provides instructions on how to effectively use a third-party processor for credit card payments.

A third-party processor handles credit card transactions on behalf of the sender, ensuring secure and efficient payment processing. Palletfly.com allows customers to use third-party processors for credit card payments.

Several reputable third-party processors facilitate credit card payments. Here are a few examples:

• Plastiq: Enables customers to pay with credit cards for goods and services.
• Melio: Offers businesses a way to pay vendors using credit cards or bank accounts.
• Bill.com: Streamlines bill payments through credit cards or bank transfers.

Note: Palletfly.com does not endorse specific third-party processors. Customers are encouraged to research and select a processor that meets their needs.

1. Login to Processor's Site: Access your chosen third-party processor's website or platform.
2. Initiate Payment: Follow the processor's instructions to initiate a payment to Palletfly.com. Make sure to select the e-payment option or ACH. Checks are not accepted.
3. Include Payment Details:
   Use the following banking information for Palletfly.com:
   1. Bank Name: Chase Bank
   2. Address: 1501 Avenue M, Brooklyn, NY 11230
   3. Palletfly.com LLC: 2493 McDonald Ave, Brooklyn NY 11223
   4. Account Type: Business Checking
   5. Account Number: 908908168
   6. Routing Number: 021000021
   7. Swift Code: CHASUS33
   8. Contact: AccountsReceivables@palletfly.com
4. Add Invoice Details: Include the QuickBooks invoice number and your company name exactly as registered with Palletfly.com in the payment notes.
   Pro Tip: Simplify the memo field by entering only the invoice number (e.g., "12345"), avoiding additional text that may be cut off by the bank.

Log Your Payment: After making the payment, log the transaction on our Payment Information Collection Form. This helps us locate and process your payment efficiently.

Payment Processor Fee: This term pertains to the charge imposed by the third-party processor for handling credit card payments. Prior to making a payment, customers are advised to thoroughly examine the fee schedule provided by their selected processor. Please note that Palletfly will not bear any responsibility for these fees under any circumstances. By choosing this payment method, you acknowledge and accept this condition. It's worth noting that alternative payment methods free of such fees are available. We highly recommend considering these options if you are unwilling to consent to these terms.

This applies but is not limited to the following scenarios:

Item(s) Sold Out: In the time it takes to complete the payment process, the item(s) may have been purchased by other customers, resulting in unavailability. Payments made using these services generally take longer then typical bank transfers and have a higher likelihood of experiencing sell out.

Issues with Product: Unexpected issues or defects with a product may arise after the payment process has been initiated, potentially leading to a need for resolution or adjustment.

Change of Ready Date: Circumstances beyond our control, such as supplier delays or logistical challenges, may cause a change in the expected readiness date of the ordered items.

Change of Pricing: Factors such as changes in market conditions, supplier pricing, or unforeseen costs may necessitate an adjustment to the originally quoted price.

These scenarios are provided to offer transparency and awareness regarding potential issues that may arise during the payment process. Should any of these or other situations occur, Palletfly is committed to addressing them promptly and effectively. However, please note that we will not be able to assume responsibility for the fees associated with utilizing this service.

• Contact Your Payment Processor: If you encounter any issues with your third party processor, contact their customer service for assistance.
• Notify Palletfly: If there are delays or problems with your payment, notify Palletfly's customer support to ensure your order processing continues smoothly.