Ordering Process on Palletfly

Welcome to the ordering process guide on Palletfly.com. This page will explain what happens at the order stage.

Requesting a Quote

The first step in placing an order with Palletfly is to request a quote. After selecting your desired products, you will use our website's cart functionality to initiate a Quote Request.

Quote Creation Process:

Upon receiving your request, our team undertakes several validation checks to ensure the accuracy and validity of the data provided. This includes verifying product availability, pricing, and any other pertinent details from our suppliers. We strive to minimize discrepancies that could arise after the sale due to outdated or inaccurate information.

Reviewing the Quote:

Once the quote is prepared, you will receive an email notification with all the relevant details. Take your time to thoroughly review the quote. If you have any questions or require further clarification, you can respond directly to the quote email.

You can also create a shipping quote request at this stage. Note that this may lead to some delay as information may not be available prior to a sale.

Optional: Requesting a Shipping Quote:

At this stage, you may also opt to request a shipping quote if shipping details were not finalized during the initial quote request. Please note that obtaining shipping information may cause a slight delay in finalizing your purchase.

Placing Order - Checkout

When you are ready to proceed with the order, you will complete the checkout process on our website. This step confirms your commitment to the order on your end.

Invoice Generation

Upon confirmation of your order, our team will generate and send you an invoice. This document outlines the finalized details of your purchase, including pricing, quantities, and any additional notes.