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Guide to Appealing Amazon Invoice Rejection and Getting Ungated

If you have applied for approval on Amazon using our invoice and received a rejection, don't worry; we are here to assist you through the appeal process. Follow these additional instructions to increase your chances of appealing the decision successfully:

Instructions for Requesting Palletfly Assistance:

  1. Forward Rejection Email: When you receive the rejection email from Amazon, promptly forward the entire email to It's crucial not to modify the content of the email. Simply hit the forward button, input as the recipient, attach the invoice used as a PDF, and send the email.
  2. Attach Original Invoice: Make sure to attach the actual invoice document you submitted with the case. This will help provide the necessary documentation for your appeal.
  3. Resubmit Application with CC: Resubmit your application on Amazon, and this time, include as a CC (carbon copy) in the communication. This will keep us informed of the ongoing process and enable us to assist you better.

Palletfly's Assistance:

Once our team receives the above information, it will be sent to your sales representative who will in turn attempt to reach Amazon's ungating team. We may also issue you a letter of invoice verification along with our email to Amazon's ungating team.

Different Submission Methods:

Sellers have reported success by resubmitting the same invoice with the following methods:

IMPORTANT NOTE: Many sellers have reported that they resubmitted the same invoice 5+ times before Amazon approved them. Try using the submission methods mentioned above and consider writing your comments on the case (not on the invoice) to further support your appeal. Persistence can often be key in the ungating process.

If you encounter any difficulties or have questions throughout the appeal process, don't hesitate to reach out to us for support. We are here to help you navigate the ungating process on Amazon successfully. Good luck with your appeal!

DISCLAIMER only provides Amazon comparison information and other projections to help you do research quicker. THE INFORMATION PROVIDED SHOULD NOT BE RELIED UPON AND IS NOT BASED ON RELIABLE INFORMATION. is not responsible for any information provided or inaccuracies. Using such information is at your own risk. makes no representations regarding your eligibility or ability to sell or resell products on the Amazon marketplace or anywhere else. Please make sure to do your own research prior to purchasing any products on is not affiliated with

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