Buying Guide

Ordering in bulk can get really complex. Each warehouse and vendor has different rules.
Here at we use one uniform system to process your orders. This translates to a easier learning process, quicker turnaround times, and less mistakes.

(You can click Here to choose what product emails to receive) 

Here are the basic steps of the buying process on There are more detailed steps below.

Open an Account:

Placing an Order:

  1. Research
  2. Request a deal
    Send Purchase Request using our site (must be registered and have an approved account)
    On the next screen, make sure to press the finalize request button 

    TIP: If your request shows  it means that you have not yet submitted your request. Make sure to go back in and press the Finalize Request.

  3. Await Quote your rep will be sending you. Each quote will contain a unique ID number that will be used to reference your order. Make sure to look it over carefully.

    NOTE: We process requests in the order in which they are received. It normally take approx. 24-48 business hours to process new requests due to the complex backend involved in routing orders.

  4. Review Quote email in its entirety. Many quotes contain notes that must be confirmed in writting prior to releasing to the next step.

  5. Check out on our site. You can find all open inquiries under My Inquiries. Once you locate the inquires you want to check out on, select the checkbox to the left side of the product image, and press Checkout Now. 

    TIP: If you are on a mobile or tablet device, rotate the device to view the box.
  6. Choose your shipping options from our menu during the checkout process to route your order. For more information, please see our shipping guide (if shipping to FBA, please also see our mock shipping guide)
    Note: If you have selected to receive a shipping quote from us, please allow 1-2 business days for us to obtain and send you the quote. 
  7. Done! Once you have completed your checkout, be on the lookout for your invoice and move on to the next set of steps below.
  1. Review your Invoice: an official invoice will be provided once you’ve checked out on the site.

Payments: (Full Payment Guide)

We accept several payment methods. See our payment guide for a full list.

All payment must be received in full prior to shipment.

  1. Submit Paymentusing the payment method you provided upon requesting an item. Be sure to note the quickbooks invoice number on the payment if possible.
  2. Notify with your payment confirmation screenshot and invoice number(s).
    Note that our Account Receivable hours are 10 - 4 EST. Payments made after that timeframe may only show on your invoice on the following day.
  3. Payment Clears. How to see if your payment cleared:
    1. You will receive a notification from our accounting department confirming that funds were applied to your order.
    2. You can use the review link on the bottom of your invoice email to see applied payments. Clicking it will take you to an updated copy of your invoice.
    3. Review your order status in your website account. (Note that there may be a delay in updated statuses online)

Shipping: (Full Shipping Guide)

Palletfly pricing does not include shipping or other Amazon mandated prep (Unless otherwise stated on the Palletfly product page) (Estimated shipping rates on our site are to give a more accurate projection only and will not be billed or honored)
We can ship all items offered on our site straight to Amazon’s FBA centers unless otherwise noted on the listing.
We do not cover ASIN labelling, bubble wrapping, or any other Amazon required prep unless otherwise stated on the product listing (Look at the product notes on the quote & click the "Additional details" tab on the product page, if blank that means we do not offer those services. 
If shipping straight to FBA, we strongly recommend using Amazon seller central to purchase freight as their rates are highly competitive.
Palletfly has a network of 100+ freight companies. Should you want us to, we would be glad to assist you with a quote once your order is ready for shipping. Our standard shipping quotes include carrier mandatory insurance and will only have estimated transit times. Should you have more specific requests, please let the freight team know and they will quote you based on your request. Note that we will not take responsibility for any issues arising with this 3rd party service.

  1. Review shipment details: We will provide you with the order pickup information in a email titled with a shipment ID. You will use this information to setup the shipment. 
  2. Send shipping documents: Send shipping documents ONLY in response to the shipment email. Do not send it in response to the invoice or to your sales rep. If you need to adjust a shipment, please notify your sales rep with your updated shipment requirements and await new shipment(s).
    WARNING: DO NOT break up the shipment on your own or send on any other email thread.
  3. Pickup: Palletfly will arrange a pickup to collect the goods from the our partner warehouse. Please do not contact carrier or Amazon or they may create an conflicting pickup that will void out your shipment.
  4. Proof of ShippingWe will provide proof that the order shipped out. (PRO number or tracking link)

Before placing an order, please also review the buying FAQ.
Purchases will follow our Terms of Sale
Couldn’t find an item on our site? Submit a WTB (Want to buy) request here.
Have a comment? Leave us a feedback here.

DISCLAIMER only provides Amazon comparison information and other projections to help you do research quicker. THE INFORMATION PROVIDED SHOULD NOT BE RELIED UPON AND IS NOT BASED ON RELIABLE INFORMATION. is not responsible for any information provided or inaccuracies. Using such information is at your own risk. makes no representations regarding your eligibility or ability to sell or resell products on the Amazon marketplace or anywhere else. Please make sure to do your own research prior to purchasing any products on is not affiliated with

Pallet Fly is an innovative platform that is geared towards streamlining and optimizing the supply chain experience in product distribution. Our website was founded with one goal in mind: Bring innovation to supply chain. With the many evolving marketplaces that have sprouted through the internet, there comes a great change in how consumer products changes hands. From Amazon to Walmart, brick-and-mortar to Ecommerce, all consumer shopping has taken a large drift from what was knows as traditional retail several years ago. The evolution of how products are sourced on a wholesale level has taken far longer to progress.

We want to help you save time, increase profits, and save you countless hours of frustration. LLC
2493 McDonald Ave
Brooklyn, NY 11223
(347) 450-1740

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