Ungating Service

This system was put in place to HELP Amazon resellers obtain Amazon’s approval AKA “ungating” by placing a Refundable Order for goods. (Read more about Amazon requesting invoices here). Our system has worked for many sellers, but there is no way for us to guarantee that it will work for you. Palletfly is not affiliated with Amazon and has no power to decide resale restrictions.

This service does NOT carry a money back guarantee.


There are other services that do provide a money back guarantee that can be found on our resource page. Please only proceed if you are willing to accept this risk.

(View the list of categories/brands that we got customers ungated for here.)

IMPORTANT!: The invoice document & invoice verification letter will be the ONLY documents which we will provide you with under this service. DO NOT use our service if amazon is requiring further documentation, images, or other material. Once we process your invoice, we will be unable to refund the administrative fees.


STEP BY STEP GUIDE: (Must complete all 9 Steps)

Step 1: Register as a new customer account HERE (Skip if you’re already registered)

Step 2: Locate an item's "Deal ID" (do not confuse with Request/Inquiry ID) on

Every product on our site has a DEAL ID at the top of the page. See image below for the location of the deal ID on any product page



Step 3: Begin the approval process within amazon seller central for the item. Amazon restrictions can vary greatly. For this reason, you should start an application prior to obtaining our ungating invoice. There are some items that amazon does not allow new applications. (See How to check if you're gated for more information). Determine how many units amazon requires to show on the invoice. (Normally 10 units.)

TIP: Use the Check if gated link that is on every product page to quickly navigate to the seller central page for that ASIN.

Step 4: Use the send purchase request button on the Palletfly product page to start a request for the product. (See buying guide for instructions). Please do not proceed to the next step in this system until you receive the quote from a sales rep about the product availability. Please make sure NOT to checkout on our site until you are ungated from amazon. Once you receive a quote via email, respond notifying your rep that you will be working on ungating. Proceed to step 5.

Step 5: Submit your test order on the google form here for each invoice you require.
Please review below prior to submitting this form.

- The contact information you submit on the form MUST match ALL the information on your amazon seller account: 


Step 6: Payment: (REQUIRED)

Send a payment for the cost of the goods (10 units) + $100 administrative fee PER INVOICE. Please include your company name as shown on your Palletfly account in the transaction notes with Paypal/Quickpay.

If the instructions state to request the information for a certain payment method, please include the payment type in your request email.

Product Unit Cost: $1.00
Minimum Order Requirement: 1000 units (EXAMPLE)
Admin Fee: $100 (NON-REFUNDABLE)

(Unit Cost x Unit Requirement) + Admin Fee = TOTAL
$1 x $1000 = $1000
$1000 + $100 = $1100 (TOTAL)
$1000 Refundable / $100 NON-REFUNDABLE

Product Unit Cost: $1.00
Minimum Order Requirement: 1000 units (EXAMPLE)
Admin Fee: $100 (NON-REFUNDABLE)
((Unit Cost x Unit Requirement) + Admin Fee) + Processing Fee) = TOTAL
$1 x $10 = $1000
$1000 + $100 = $1100 (SUBTOTAL)
$1100 x 0.97 = 34.02 (3% Fee)
$1100 + $34.02 =  $1,134.02 (TOTAL)
$1000 Refundable / $134.02 NON-REFUNDABLE

(Any payment that is subject to processing fee, will be billed to your account.)

Since the order is refundable, we use a separate system to allow us to receive payment and generate your invoice without having to pull the inventory off the shelves. Therefore, your payment will be applied as follows:
- $100 (+ applicable fees) invoiced in our standard system.
- Remaining Balance: 1. Refundable system invoice full balance / 2. Stored as a credit in our standard system. 

Step 7: Review the invoice to ensure it is 100% accurate.

Step 8: Submit the invoice to Amazon. 

If your application is denied, follow the tips below:

Sellers have had success by resubmit the same invoice with the below:

> Use a physically printed version of the invoice. (Print the invoice, scan or take a picture with your camera, and upload to Amazon)
> Use a physically printed version of the invoice and handwrite the UPC & ASIN. (Print the invoice, scan or take a picture with your camera, and upload to Amazon)
> Use a physically printed version of the invoice and highlight areas that Amazon may have missed. (Print the invoice, highlight, then scan or take a picture with your camera, and upload to Amazon)

IMPORTANT: Many sellers resubmitted the same invoice 5+ times before Amazon approved them. Try submitting the invoice with the methods mentioned above and writing in your own comments on the case (not on the invoice).

Step 9: 

Notify your Palletfly rep if you were approved or not approved using the invoice we provided. We will try to reach the amazon team in charge of approvals. Please make sure to forward the entire rejection email so that we may be able to assist. NOTE: Once you are approved, you will need to complete the order on our site. Buying Guide.

Terms & Conditions:

Product Quality: All items sourced on are 100% authentic. Any damage or missing item claims shall follow our terms of sale.
Conflict of terms: The terms stated on this guide shall not override that of a standard purchase made with us.

Delivery: Refundable Order Invoices are typically sent within 1 business day after following the instructions listed above. Refundable Order Invoices are processed at 12 PM onward. Any Refundable Order Invoice that is submitted prior to 12 PM may be released on the same day.
NOTE: If you had registered to our site within the last 2 business days of submitting a PIR & payment, it may take additional time to deliver the test invoice.

Invoices will be sent to the email address you listed as the contact for your amazon account. All information on the invoice will be provided on the google form. Should you need to change any of your information after a Refundable Order Invoices is placed, a one time $100 surcharge will be applied to each invoice that we must resend. 

Purchase Agreement: By sending a payment for a Refundable Order Invoices, you are placing a “Refundable Order”. The payment for goods will be funded to your account to use on future purchases. However, the additional $100 admin fee IS NOT. Should you wish to proceed with a full order, you would need to follow our standard purchase agreement

Disclaimer: We make absolutely no guarantee that this invoice will help you get ungated on Amazon. Selling permissions are dictated solely in Amazon's discretion. By placing a Test Order Invoice Request, you agree to waive all rights to bring legal action against In addition, we do not guarantee that Amazon, Brands, or anyone else will not make a further claim to have you removed from Amazon. The invoice is not a representation on behalf of any other entity. We do not make any warranties regarding restrictions or permissions to sell any items.

DISCLAIMER only provides Amazon comparison information and other projections to help you do research quicker. THE INFORMATION PROVIDED SHOULD NOT BE RELIED UPON AND IS NOT BASED ON RELIABLE INFORMATION. is not responsible for any information provided or inaccuracies. Using such information is at your own risk. makes no representations regarding your eligibility or ability to sell or resell products on the Amazon marketplace or anywhere else. Please make sure to do your own research prior to purchasing any products on is not affiliated with

Pallet Fly is an innovative platform that is geared towards streamlining and optimizing the supply chain experience in product distribution. Our website was founded with one goal in mind: Bring innovation to supply chain. With the many evolving marketplaces that have sprouted through the internet, there comes a great change in how consumer products changes hands. From Amazon to Walmart, brick-and-mortar to Ecommerce, all consumer shopping has taken a large drift from what was knows as traditional retail several years ago. The evolution of how products are sourced on a wholesale level has taken far longer to progress.

We want to help you save time, increase profits, and save you countless hours of frustration. LLC
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